Customers have praised the excellent communication and support provided by the staff, particularly highlighting the helpfulness and professionalism displayed during the rental process. Many reviews reflect a smooth and stress-free experience, with a strong emphasis on responsiveness and accessibility. However, there are suggestions for potential improvements, such as implementing a credit-building program for tenants. Overall, the service is well-received, with several customers expressing deep gratitude for assistance during challenging times.
5
Jun 02, 2025
My husband and I recently had the pleasure of working with Ramona Property Managers, Inc., and we can't say enough good things about our experience, p...
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My husband and I recently had the pleasure of working with Ramona Property Managers, Inc., and we can't say enough good things about our experience, particularly with the Leasing Coordinator, Stephanie Cano. From the very beginning, Stephanie was incredibly helpful and attentive, guiding us through the entire application process with patience and clarity. She answered all of our questions promptly and thoroughly, ensuring we felt confident every step of the way. Even after we took possession of our new home, Stephanie continued to be a valuable resource, always available to assist with any inquiries. Her professionalism and responsiveness truly made a difference. Thanks to her outstanding support, we are extremely pleased with our new home and the overall experience with Ramona Property Managers. I would highly recommend their services to anyone looking for a reliable property management team!
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5
Apr 01, 2025
Stephanie Cano was incredibly helpful and the sweetest. She answered all of my questions and made me feel comfortable with my concerns!
5
Feb 25, 2025
4
Aug 13, 2024
Good communication fast process
5
Jul 22, 2024
I want to start off by saying thank you to RPM for being super professional, informational, interpersonal, and communicative throughout our entire pro...
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I want to start off by saying thank you to RPM for being super professional, informational, interpersonal, and communicative throughout our entire process – from our initial inquiry, application process, and finalizing our lease. I want to especially recognize Stephanie Cano for the outstanding professionalism, care, organization, and diligence she provided while interacting with us. As a young family trying to find independence and our own place to call home, we were fortunate enough to come across their listing. Upon moving in, I could say that the management team are real professionals when it comes to the job that they do. Everything from maintenance requests to paying rent has been made simple and super accessible to their tenants. In addition, their staff members are very accessible to you during operating hours which is very comforting. By far the best professional experience I’ve ever encountered, Stephanie specifically made us feel like we had an equal opportunity as all other applicants. If you are prepared and diligent with your documents, the application process is fairly simple. My only suggestion to give is that I hope one day RPM can utilize the Zillow credit building program so that their tenants can build credit as they pay rent. Otherwise, I only have good things to say about this management team and their properties. Thank you again RPM, for helping me and my family find a place to call home.
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5
Feb 14, 2024
Excellent service. Your very friendly staff. My best experience, very good treatment of all your staff, very friendly.
5
Dec 08, 2023
I want to give a big thanks to Stephanie Cano for all her help. She has been very friendly, informative and cordial from the very beginning of my appl...
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I want to give a big thanks to Stephanie Cano for all her help. She has been very friendly, informative and cordial from the very beginning of my application process. She made herself accessible to answer all my questions in a timely manner. She shared my joy when I received the good news that my application was approved. I am forever grateful with her and the entire team at Ramona Property Managers for giving my family and I the best gift this Christmas… a home.
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5
Dec 05, 2023
Stephanie was really great and helpful. She made the process simple and communicated everything with me so there was no confusion with anything,
She m...
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Stephanie was really great and helpful. She made the process simple and communicated everything with me so there was no confusion with anything,
She made this process quick but stress free. So thankful for all of her help :)
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